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Refund Policy

Effective Date: July 1, 2023

Thank you for purchasing a digital market report from Foretoken Media. We strive to provide high-quality and valuable content to our customers. This Refund Policy outlines the terms and conditions regarding refunds for digital market reports purchased through our platform. By making a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

  1. Eligibility for Refunds

1.1 Digital Market Reports: This Refund Policy applies specifically to digital market reports purchased through our platform. It does not cover any other products, services, or subscriptions offered by Foretoken Media.

1.2 Defective or Inaccurate Reports: Refunds may be eligible if the purchased digital market report is defective, contains significant inaccuracies, or fails to provide the information as described on our platform.

    2. Refund Requests

2.1 Timeframe for Refund Requests: Refund requests must be made within 7 [seven] days of the original purchase date. After this timeframe, we may no longer be able to process your request.

2.2 Proof of Purchase: To request a refund, you must provide proof of purchase, such as an order confirmation number or receipt.

2.3 Reason for Refund: You must provide a valid reason for your refund request, clearly explaining the defects, inaccuracies, or shortcomings of the purchased digital market report.

2.4 Contact Customer Support: To initiate a refund request, please contact our customer support team here. Provide all necessary details, including your proof of purchase and reason for refund, to expedite the process.

    3. Refund Evaluation and Process

3.1 Review and Evaluation: Once we receive your refund request, we will review the provided information and evaluate your claim. We may contact you for further clarification or supporting evidence if needed.

3.2 Refund Approval or Denial: Based on our evaluation, we will determine whether your refund request meets the eligibility criteria outlined in Section 1. If approved, we will initiate the refund process. If denied, we will provide a detailed explanation of the decision.

3.3 Refund Method: Refunds, if approved, will be issued using the same payment method used for the original purchase. Please allow a reasonable processing time for the refund to be reflected in your account.

    4. Non-Refundable Circumstances

4.1 Change of Mind: We do not offer refunds for digital market reports due to a change of mind or if you simply no longer want the report after the purchase has been made.

4.2 Unauthorized Access: If we determine that the access or use of the digital market report was unauthorized or in violation of our terms and conditions, this Refund Policy will not apply.

    5. Modifications to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review this Refund Policy periodically.

    6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact our customer support team through our contact form here.

By purchasing a digital market report from our platform, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund Policy.

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